registrar's site is down!

annerz · 11-07-2007, 04:29 AM

need help! my domain registrar's site is down.
and i have to change my domain's nameservers!
company: eweb.com.ph
they purchase their domains through: publicdomainregistry.com

any chance that publicdomainregistry has a universal domain control panel like manage.opensrs.net of tucows?

i've contacted both parties, but no luck.

SageMother · 11-07-2007, 06:37 AM

How long has it been down? It could be that they are doing some maintenance or are having unexpected server issues.

annerz · 11-07-2007, 09:09 AM

^ 2-3 days. but they're up now. thank God!
although... not all of the site's features are working well.
i guess i'll just have to wait for them to patch things up.

SageMother · 11-07-2007, 07:20 PM

I am so happy that things have returned to normal. I can only imagine the complications that might have developed if they had been offline for much longer!

zach · 11-07-2007, 07:49 PM

mm, i checked earlier and I didnt see it up, and it still dosent look up to me...?

did you have time to set your name servers?

Its a weird set up that they have....

tater03 · 11-07-2007, 11:52 PM

I hate when this happens. You would think that they might have a way of contacting people just to let them know that there is a problem. Hope it gets better for you and comes up soon.

annerz · 11-08-2007, 01:23 AM

it's up now. but goodness! i still cant change my nameservers!
nameserver1: empty fieldtext
nameserver2: empty fieldtext
no matter how i click on the save settings button, nameserver fields still go empty.

i'll be transferring my domain to another registrar, i swear!

tater03 · 11-08-2007, 05:38 PM

I cannot say that I blame you the least. Have you contacted customer support yet to see what is up? Or maybe that isn't working either?

SageMother · 11-08-2007, 07:27 PM

Quote:

Originally Posted by annerz

it's up now. but goodness! i still cant change my nameservers!
nameserver1: empty fieldtext
nameserver2: empty fieldtext
no matter how i click on the save settings button, nameserver fields still go empty.

i'll be transferring my domain to another registrar, i swear!

Sounds like a good idea! They should be contacting people to explain what is going on. It's almost as bad as having your electricity or water not working and no one explaining what the problem is or when it will be fixed for good!

annerz · 11-09-2007, 12:01 PM

no warnings of any sort. and their site is down again.
no e-mails, no tickets.
im getting pissed off.