08-02-2007, 04:50 AM
aquariancore Wrote:Many times the people responding to you are using a manual and are clueless. I have had that problem many times. I remember once where when they finally answered me they told me I should have asked the last question at the start. Now, this was with all the replys strung along. I told her to look at the first question, it was the same as the last.
I think what prompted this customer service person to actually confess was my writing back, "perhaps I didn't make myself clear", and asking again. I am pretty sure she was hoping that repeating the same vague prattle would lead to my giving up and settling for her nonresponsive pelaver. Sometimes you have to get a little terse to get attention.