09-24-2007, 10:19 AM
Counter generally allows you to place a counter offer with the buyer. So if they give you a low ball offer, you can 'counter' that offer with a higher offer. If they accept your counter, the domain gets sold. Its basically a negotiation mechanism.
On the domain that got sold, maybe the price the buyer set passed your reserve? If this is not the case, or not applicable, i would suggest that you contact support@namecheap.com or use their form here: http://www.namecheap.com/contact.asp
Zach
On the domain that got sold, maybe the price the buyer set passed your reserve? If this is not the case, or not applicable, i would suggest that you contact support@namecheap.com or use their form here: http://www.namecheap.com/contact.asp
Zach